“Built by friends, for friends, for fun”. Hogs Head Golf Club and Spa is an exclusive private golf club located in Waterville Kerry offering its guests an opulent respite after a long day of golf in the beautiful surroundings of the club. The project consists of 5 pristine and unique cottages each possessing 5 HE690 Samsung TVs, 48 Bedroom hotel also bearing 43” HE690 Samsung TVs with two owner suits displaying a larger 65” HE890 TV along with 8 signage TVs situated in all of the public areas. Across the road we also supplied the private clubhouse with the same model TVs.
We worked closely with David Doyle Electrical and the hotel staff to ensure that we tailor-made a system that upholds the high standards Hogs Head Gold Club aspire towards.
Our Server-based Fully-Interactive TV Guest Interface System with Jonas PMS Integration incorporated the following features:
- Information content
- Purchasing and ordering options such as room service, food etc
- Food menus, gym, spa, golf, bar information
- Conference facilities
- Local map (non-interactive)
- Guest personalised welcome page on check-in via the PMS integration
- In-room bill view
- Screen Mirroring
- Smart Apps
- Guest personal messaging
The first stage of the install was TV distribution. Our engineers flew out to fit a satellite and freeview TV aerial to ensure that that all guests receive their local Saorview channels along with the specific subscription channel packages providing the guests with the best premium sport and entertainment content. These channel feeds were connected to Sky’s latest business solution called the Sky Brightbox.
We are the first provider to introduce Sky’s Brightbox solution outside of the United Kingdom. This Sky Business solution was brought in to replace the difficult SMATV system that consists of multiple Sky box’s in a central location being pushed out to all of the rooms. This Bright Box eliminates the need for multiple Sky boxes and allows for an innovative, scalable, purpose built solution in its place. In fact, the Sky Select Bright Box allows hotels to choose from over 90 channels, including access to Sky, Freeview and foreign language channels with 7 Sky HD channels as standard. The Sky Select Bright Box allows the team at Hogs Head to choose the premium Sky Channels they want combined with their local Saorview aerial being pushed to every room from one box in the comms room. This solution perfectly fits with the club’s requirements to give all of their guests the satisfaction of having an array of premium channels available at their fingertips.
The second and third stages of the install was the fixing of the Samsung TVs and ScriptCast devices across the 5 stunning cottages and the main hotel. The TV configuration is done off site at our main office to ensure that the TV settings cannot be tampered with by guests and that the physical installation process runs smoothly and fast paced with the use of USB cloning.
With this client, guest satisfaction is vital due to the stature of the establishment. Therefore with every TV we have installed our in-room ScriptCast screen-sharing solution. This means that every guest has the ability to mirror their phones or cast content from apps such as YouTube and Netflix straight to their TVs with no hassle. If that wasn’t enough we have also integrated a range of available Smart Apps directly to the TV system.
Aside from the physical installation we put in a lot of work to maintain a strong working relationship with the client. Before leaving site, our team provided the hotel staff with system training to make sure that they have the confidence to update content and manage the system themselves. However, if they ever do have an issue, we have set up a maintenance contract that means we are available during 9am – 5pm working hours to help with all areas of the system. We have developed an online portal to allow us to gain access to their server from our main office to ensure they always have the support they need.