meeting (7)

Privacy Terms & GDPR Compliance

At Hotel TV Company we value our customers’ right to privacy and personal choice. Therefore, with the new General Data Protection Regulation (GDPR) coming into effect on May 25, 2018, we have made a number of changes to our privacy policy to ensure our customers are aware and in control of the personal data we store and process.

What is GDPR?

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union. It also addresses the export of personal data outside the EU. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.


More information at: https://www.eugdpr.org/ 

How we have prepared?

To ensure that we are compliant with the new GDPR regulations, we, at Hotel TV Company, have increased our efforts towards better security and transparency in our ways of data collection. Some of our initiatives ensure:

  • Right to Control Your Data – as a business-to-business technology provider, we identify, collect and store data about business customers with their explicit consent. You have the right to withdraw your consent to our data processing at any time
  • Right to Access Your Data – the data we store consists of, but is not limited to, your first and last name, work email address, work phone number, company name and address. You have the right to request a copy of your personal information we have about you
  • Opt-in consent – we provide a more transparent and clear way to obtain consent for our marketing communications, hence, we will not add you to any of our mailing lists without your permission. If you wish to receive our monthly updates, you have the choice to opt-in to our marketing lists at any time by subscribing on our website or emailing us on marketing@hoteltvcompany.co.uk

How we collect your data?

Business Data is collected from our B2B website (www.hoteltvcompany.co.uk) by filling in our subscription form, by opting in on our contact/quote form or is purchased from third party data dealers to which you have given your explicit consent. We will not collect personal information about you without your permission. To subscribe, please email us on marketing@hoteltvcompany.co.uk or opt in on our website form.


All existing subscribers, acquired prior to GDPR coming into force, are also given the choice to confirm their subscription or unsubscribe, in order to ensure that they still consent to receiving our monthly promotional marketing.

How we store your data?

All data that Hotel TV company stores and uses for its promotional marketing and communication is stored and processed within our Zoho CRM database. Some marketing data segments are transferred from Zoho CRM to Mailchimp for the sole purpose of targeted email marketing. Data is not passed onto any third party companies with the exception of Zoho CRM, where we store your data, Mailchimp, where we undergo our email marketing, and KashFlow, where we process payments. Any data lists that may be stored locally are encrypted.

How we process your data?

To protect your personal information, we take reasonable precautions and follow industry best practices. We make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We have ensured that Zoho CRM and Mailchimp are GDPR Compliant prior to adding any customer data on these platforms (see External Links below).

How can you access your data?

The business data that we collect and store on our Zoho CRM platform consists of, but is not limited to:

  • Your first and last name
  • Your workplace email address
  • Your workplace phone number
  • Company name and address

You can request to access the information that we store about you by emailing us on support@hoteltvcompany.co.uk, by calling us on 0844 870 7897 or by filling in our contact form online (http://www.hoteltvcompany.co.uk/contact/).

Our team will, then, provide you with all the information that we hold of you and you can decide whether you wish this information to be updated or deleted. You can opt-out of our promotional database at any time by clicking ‘Unsubscribe’ at the bottom of our promotional emails, sending an e-mail to support@hoteltvcompany.co.uk with your request to unsubscribe or mailing us at:


Hotel TV Company, MDV Enterprise
253-255 Great Lister Street,
Birmingham, United Kingdom, B7 4BS

How can you access your data?

If you would like to access, correct, amend or delete any personal information that we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at:


Address: 253-255 Great Lister St, Birmingham B7 4BS
Phone: 0844 870 7897
E-mail: support@hoteltvcompany.co.uk